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Chumba Casino Review 2024: Are They Safe & Legit – Or a Scam?

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Chumba Casino
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  • 150+ free games and counting
  • 24/7 customer support
  • Games exclusive to Chumba Casino
Chumba Casino Bonus
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T&Cs apply, 18+
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User Reviews

Our Chumba Casino review confirms what you may already know: that this is one of the best sweepstakes casinos in the US, and not purely because of its 2,000,000 GC + 2 SC welcome bonus – though that certainly helps.

Here, we’ll be taking a look at exactly why Chumba Casino has become a huge favorite in the sweepstakes gaming arena – from its exclusive games to its 24/7 customer support offering. After all, one million players can’t be wrong, so we’re here to help you learn what makes Chumba so good, and what (if anything) the brand could improve.

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Chumba casino main
Chumba Casino: Pros & Cons
  • Lots of game variety
  • Over 1 million players
  • 24/7 customer support
  • Fast SC redemption
  • Not the biggest games library
Chumba Casino Social Casino Facts
Social Currency:
Gold Coins
1 USD = 120,000,000 GC
Cashout available:
Yes
Daily Rewards:
Daily Bonus Drops
VIP Program:
No
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Payment Methods
Visa
Mastercard
American Express
License
MGA - Malta Gaming Authority
Accepts Customers from
Show StatesAZ, CA, CO, FL, GA, IL, IN, IA, LA, MD, MI, NJ, NY, NC, PA, TN, TX, VA
Show StatesAZ, CA, CO, FL, GA, IL, IN, IA, LA, MD, MI, NJ, NY, NC, PA, TN, TX, VA
Company
VGW Games Limited
Founded
2016
Website
chumbacasino.com
Available Languages
EN
Customer Support
Phone, Email Support
Phone
(+)35699088901
Overall Rating
Rating follows
  • Bonus Offers & Free Bets
    3.6/5
  • Usability, Look & Feel
    3.9/5
  • Mobile App
    3.6/5
  • Payment Methods
    3.9/5
  • Customer Service
    3.5/5
  • Licence & Security
    3.7/5
  • Rewards & Loyalty Program
    3.8/5
No review posted yet.
User Rating
0/5
5 Stars
0%
4 Stars
0%
3 Stars
0%
2 Stars
0%
1 Star
0%
Last Updated on 23/05/2024

Chumba Casino bonuses: What’s available?

Where else to commence our Chumba Casino review than by taking you behind the scenes of the brand’s awesome bonus line-up? While we’ve detailed all the need-to-knows of the brand’s promos in our full Chumba Casino bonus review, we couldn’t resist drawing your attention to some of the epic offers available here.

The EPIC Chumba Casino welcome bonus

Chumba Casino has gone jumbo on its sign-up bonus, dishing out 2,000,000 Gold Coins and 2 Sweeps Coins to all new players registering with the site for the first time. That’s a colossal pile of free loot by any standard, and the fact that you can claim it without needing to go searching for the latest Chumba Casino promo codes is very much the cherry on top.

We’ll go into the nitty-gritty of Chumba Casino Gold Coins and Sweeps Coins later, but it’s worth remembering that the latter (Sweeps Coins) can be redeemed for real prizes including cash and gift vouchers. Granted, you will need to collect 100 SC as a minimum and satisfy the 1x playthrough requirement, but the promise of genuine prizes should prove a valuable incentive for many.

Claim an extra 200,000 GC + 1 SC every 24 hours

We love the fact that Chumba Casino hasn’t forgotten about its returning players, offering up a nice kitty of 200K GC and 1 SC every 24 hours as part of its very generous daily login bonus. Believe it when we say that this is one of the best login rewards we’ve come across. All you need to do to claim it is to sign in to your Chumba account each day – even if you have no plans to stay and play.

Is Chumba Casino available in your state?

The reality is that not all sweepstakes casinos with real money prize redemptions are available in all parts of the US, so it’s important to check the rules and restrictions before you play. The same applies to prospective Chumba Casino players, so be sure to check the brand’s T&Cs and use our handy region checker tool below to make sure it’s all legal and above board where you live.

What is Chumba Casino like to use?

You’re in safe hands with our Chumba Casino review experts, who have years of combined experience in testing the latest iGaming platforms to ensure they deliver from a usability, perspective, and player safety standpoint. The question is: how do they rate the overall experience that Chumba Casino offers?

Well, it’s all positive stuff, with Chumba Casino receiving tens across the board for its clean site design, intuitive game categorization, and easy sign-up process. As Chumba is built around a responsive platform, it works seamlessly on mobile browsers like Safari and Google Chrome, although we would like to see a fully-fledged Chumba Casino mobile app introduced in the future, as this would take things up a gear for mobile players.

One aspect of Chumba Casino’s overall design that really pleased our review team is the fact that the brand displays all essential pages in its main site footer. There’s no need to go searching for sweepstakes rules, T&Cs, licensing information, player safety features, and contact options, with all these hubs featured right there at the bottom of every page. Sure, this is only a small thing, but it’s little things like this that help paint Chumba as a reputable and transparent sweepstakes casino outfit.

Is there a Chumba Casino mobile app?

Initially, our Chumba Casino review team had a hard time finding out whether or not Chumba Casino has a mobile app or not. Unlike other sweepstakes casinos, Chumba doesn’t shout about the fact that it has a dedicated mobile app, which initially led us to believe that it didn’t.

The truth is, there is a mobile app for Chumba Casino, but it doesn’t go under the same name. In app stores, it’s called “Chumba Lite”, and we have to say that it’s perhaps not worth bothering with – particularly when compared to the full Chumba Casino mobile browser site.

Chumba Lite doesn’t feature the full Chumba Casino games library and also omits some other features present on the standard mobile browser version. For that reason, we’d recommend sticking to accessing Chumba Casino in Safari and Chrome rather than wasting any space on your device downloading the app.

So far as the mobile version of Chumba Casino is concerned, there are no complaints from us. The site is fast, responsive, and easy to navigate even on the smallest of screens, with unfussy pages that make for a cohesive overall mobile gameplay experience.

Payment methods at Chumba Casino

Right off the bat, our Chumba Casino review team would like to mention that you can’t play the best slots online for real money with no deposit here, things work a little differently at sweepstakes casinos. So here are a few very important things to know about Chumba:

Chumba Casino is free to use with no purchase necessary

You’ll have full access Chumba Casino’s games library immediately after signing up
Chumba Casino does not require you to add any payment information unless you want to purchase Gold Coins or redeem Sweeps Coins in the future

We’re pleased that’s taken care of. After all, there’s often a lot of confusion about the viability of playing free games on sweepstakes casino sites – particularly those that claim to offer real prizes like cash, gift vouchers, and merchandise.

Of course, as touched on in the points above, there is the option to buy Gold Coins and redeem prizes with your SC winnings at Chumba Casino, but real money does come into the equation from a gameplay perspective.

What banking options does Chumba Casino support?

Generally speaking, Chumba Casino offers the same payment options whether you’re purchasing Gold Coins or redeeming your Sweeps Coins. And that’s a big box ticked for us, as many brands offer different facilities depending on whether you’re making a GC purchase or redeeming SC.

Chumba supports a decent range of banking options, from standard debit/credit cards to e-wallet services like Trustly and Skrill. Be sure to check the brand’s T&Cs for an up-to-date list of fees associated with certain payment methods though.

Visa
Mastercard
American Express

How long do payments take at Chumba Casino?

If you’re purchasing Gold Coin bundles at Chumba Casino, you can expect instant payments regardless of the payment facility you’re using. Things are a little slower when redeeming Sweeps Coins, with a processing time of 1-7 days on average, although this is about standard for most sweepstakes casinos out there.

24/7 customer service: A real highlight of our Chumba Casino review

One of the pitfalls highlighted in our LuckyLand Slots review was the brand’s lack of round-the-clock customer service provision, a problem not shared by Chumba Casino. Here, help is on hand 24/7, with a manned Zendesk contact hub that we’re happy to say has a very speedy response time – well done, Chumba.

While we couldn’t see a live chat function at Chumba Casino, the presence of Zendesk does make it easy to reach out to the Chumba team before receiving a reply in your email inbox. There are also plenty of helpful guides and FAQ pages available if you’re happy to do a little digging to get the help you’re looking for.

Another ace card up Chumba’s sleeve is its “Fan Wall”, a Facebook group page that has become a super-active hub for all Chumba Casino members. Here, not only can you participate in contests and pick up exclusive bonus drops but you can also get help from fellow players – and the brand itself – on different aspects of gameplay. Nice!

Licensing and security: Is Chumba Casino legit?

Chumba Casino is considered both legit and safe by many users and industry reviews. If you’re a security-conscious sweepstakes casino gamer, you may have just stumbled across your Fort Knox. Chumba Casino is one of the most secure, transparent, and reputable sweepstakes casino brands around, with a gaming license issued by the Malta Gaming Authority.

For those who don’t know, Chumba Casino is owned and operated by VGW Malta Limited and has been since it launched way back in August 2017. It’s immediately obvious to anyone visiting the Chumba Casino site that this is a legit and reputable outfit, with all the credentials we like to see right there in black and white in the brand’s footer.

However, as with any online platform, it is essential to approach with caution and be aware of potential risks, but overall, Chumba Casino does not fit the profile of a scam.

MGA - Malta Gaming Authority

What rewards are on offer at Chumba Casino?

At this point, we’ve established that Chumba Casino is a great place to play top quality casino-style games. But putting its fantastic games library to one side – does the brand do enough to incentivize returning players?

We happen to think so. While there’s no dedicated VIP club or loyalty program on offer at Chumba Casino (something we would perhaps like to see added in the future), the brand does do a very respectable job of rewarding its users – whether you’ve been playing for a couple of hours or a few months.

New players at Chumba Casino can, of course, grab a super-generous welcome bonus worth 2,000,000 GC + 2 SC, which should be enough to keep the fun going for plenty of exciting play sessions.

The fun continues when you throw the Chumba Casino daily login bonus into the mix. Offering up to 1 SC every 24 hours, plus an additional 200,000 free GC, this is an exceptional ongoing perk that should mean running low on virtual currencies becomes a rare occurrence.

Over 150 free games exclusive to Chumba

While Chumba Casino doesn’t compete with bigger sweepstakes casinos when it comes to the number of free Vegas-style games that it offers, it does have an ace card: all of its games are exclusive to the Chumba Casino platform.

That’s right, Chumba Casino games are developed in-house by the brand’s parent company, VGW Malta Limited. That means you won’t find titles like Stampede Fury, Hypernova, and Imperial Koi anywhere else. It also means that we’re inclined to believe Chumba Casino when they promise new game launches every week – with no middle man standing in the way of fresh new titles being added to the platform.

How do virtual coins work at Chumba Casino?

Chumba Casino adheres to the tried-and-test sweepstakes model, with two virtual currencies deployed to facilitate authentic online casino play. Here, you’ll play games with Gold Coins and Sweepstakes Coins, though both of these work slightly differently.

Gold Coins are used solely for fun and entertainment. They can’t be exchanged or redeemed, but you can purchase more of them in various bundles to continue playing games if you run out.

Sweeps Coins, on the other hand, can be redeemed for prizes, subject to Chumba Casino rules. You’ll need to use your SC to play games at least once to make them eligible and you must collect at least 100 SC before you can make a redemption request. It’s also worth noting that you can’t purchase SC, but you can collect more for free from promotions and giveaways, or by winning sweepstakes games..

A much-loved sweepstakes casino with lots to offer

Chumba Casino is one of the most popular sweepstakes casinos in the US for a few key reasons. First, it’s transparent and reputable, with clear origins and a gaming license from the Malta Gaming Authority. It also offers a nice selection of fun, vendor-exclusive games, as well as some epic promotions and bonuses. And to top it off, over one million players trust Chumba Casino, which should be reason enough to give this awesome sweepstakes brand a try.

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Chumba Casino review FAQs

🏆 Is Chumba Casino a scam?

Far from it! Chumba Casino is easily one of the most popular and reliable sweepstakes casinos in the US, with over 1 million players regularly logging in to play their favorite Vegas-style games for free on the platform. Chumba Casino is operated by VGW Malta Limited, with a gaming license issued by the Malta Gaming Authority.

🔒 How safe is Chumba Casino?

Chumba Casino is super safe and reputable. The site ticks all the boxes we like to see from a security perspective, including SSL encryption and two-factor authentication as standard. There are also a good range of responsible gaming tools, helping you to stay safe and play responsibly.

💲 Can you win cash at Chumba Casino?

Not directly, no. Cash prizes are only available when you redeem Sweeps Coin winnings. You’ll need to collect 100 SC at Chumba Casino and use them all at least once to play games before you submit a redemption request.

🇺🇲 Is Chumba Casino permitted in the USA?

Absolutely! Chumba Casino is available in the majority of US states, with the only exceptions being Idaho, Michigan, and Washington.

Is Chumba Casino legit and worth it? You bet it is!

It’s difficult to sum up the fun-filled experience on offer at Chumba Casino, and even harder to believe that all this is available for free. Incredible games, top bonuses, and excellent customer support are some of the key attributes of this beloved sweepstakes casino brand, and part of the reason why Chumba Casino is sitting pretty with a growing fanbase of over one million players.

Of course, it’s not all perfect in Chumba town. To be honest, the brand’s game variety could be expanded upon, with slots accounting for most of the free games available here. We’d also love to see more promotions and rewards introduced in the future, with a VIP club at the top of our wishlist.

Slight grievances aside, though, this is one of America’s favorite sweepstakes casinos for a reason. And don’t forget that you can pick up a truly epic welcome bonus when joining Chumba Casino as a new player, so it’s definitely worth giving this brand a go.

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Chumba Casino
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Rating follows
  • 150+ free games and counting
  • 24/7 customer support
  • Games exclusive to Chumba Casino
Chumba Casino Bonus
2 million Gold Coins
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Mastercard
American Express
T&Cs apply, 18+
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