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GTA Online: How to appeal a ban if you’ve been wrongly punished

gta 5 excalibur mod

Recently, Rockstar initiated a massive GTA Online ban wave, targeting cheaters en masse, but innocent players state that they’ve been caught in the crossfire. The good news is that you can appeal a ban in GTA Online.

GTA Online, like any other multiplayer game, has had a big cheating problem. This was compounded by the GTA 5 source code leaking among cheat makers. Without a robust anti-cheat mechanism, the game developed a reputation for widespread, unchecked cheating.

On September 17, 2024, Rockstar attempted to remedy the issue to some extent by adding upgraded anti-cheat mechanics. This attempted to tackle cheaters who were using mod menus. BattlEye has so far been impactful in banning cheaters, but it has also targeted innocent players.

Following the recent update, modders and cheaters have reported receiving emails notifying them of permanent GTA Online bans on PC. However, numerous innocent players, who haven’t played in years or never cheated, have also received similar emails. Fortunately, Rockstar is reviewing and reversing false bans upon appeal.

Michael, Trevor, and Franklin in GTA 5

How to appeal a false ban in GTA Online

Players can appeal a GTA Online ban by submitting a ticket through Rockstar Games’ official website.

The process is easy and straightforward, but can’t be done in-game. Players will have to do so through the official Rockstar website, which many have never even touched. Here’s how to appeal a false ban in GTA Online:

  • Go to the official Rockstar account support page
  • Click on the “Regarding my account” icon
  • Select “Bans and suspensions,” and then PC as the platform
  • Sign in to your Rockstar account and then select the game where you were falsely banned
  • List the date of the ban and explain your appeal
  • Click on Submit

The big GTA 5 ban wave in September 2024 wiped out hundreds of cheaters, but unfortunately, legitimate players were also caught in the crossfire. Those who believe they were wrongfully banned can appeal through Rockstar’s false ban appeal process.

Rockstar will review the application and reverse the ban if applicable. If not, it likely means an account was banned for either using a cheating mod or creating one. In that case, players are advised to accept their fate and steer clear of third-party cheating software. That said, players shouldn’t look at submitting a ticket as a guarantee that the ban will be lifted.

Additionally, Rockstar warns that serious or repeat offenders who submit appeals may face further action on their accounts. Submitting baseless or frivolous appeals is discouraged, as it may trigger additional penalties.

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Written by Fariha Bhatti X Twitter Logo

Fariha is a content writer who grew up playing such games as Metal Slug and King of Fighters. She briefly ended up in the corporate world before finding her way back to gaming. With bylines at WIN, PCGN, and One Esports, Fariha can talk all day about FPS games, especially Valorant. She has a degree in criminology and a problematic spending habit when it comes to CS2 skins. She can be followed on Twitter / X at @Frizbyx.

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